Return & Refund Policy
Last updated: April 22, 2026
1. Return Eligibility
We accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging.
2. Non-Returnable Items
The following items are not eligible for return:
- Discounted or clearance items
- Customized or personalized products
- Opened health supplements for hygiene reasons
- Items damaged by improper use
3. How to Return
To start a return, please contact us at leolee7export@gmail.com with your order number, photos of the item, and reason for return. We will respond with return instructions within 24–48 hours.
4. Refund Process
Once we receive and inspect your returned item, we will process your refund to your original payment method within 3–7 business days. Shipping costs are non‑refundable unless the return is due to our error (defective, wrong item, etc.).
5. Exchanges
We offer exchanges for defective or wrong items. Please contact us to arrange an exchange.
6. Contact Us
For return or refund inquiries, please contact:
Email: leolee7export@gmail.com
Website: https://peitebio.com